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Privacy policy document

Mă-Kè Bonsai (“Ma-Ke Bonsai”, “us” or “we”) understands that your privacy is important to you. We are committed to respecting your privacy and protecting your personally identifiable information, being any information that is capable of identifying you as an individual person, as you use this Site. The scope of Ma-Ke Bonsai’s commitment is described in this Privacy Policy. By submitting personally identifiable information, you consent to Ma-Ke Bonsai’s use of such personally identifiable information as described herein. Please see our terms of use for more information about our online terms and policies in general.


What information do we collect?

Our customer's privacy is of utmost importance to us and customer information is safely held and stored. This Policy pertains to our business and website and the information we collect during its day to day operations.

Ma-Ke Bonsai collects personally identifiable information in specific areas of the Site when users register for newsletters and alerts, sign up for workshops, classes, courses and events, and participate in user posting areas (discussion forums and surveys). The personally identifiable information collected may consist of information that you provide, such as your name, job title, company name, mailing address, e-mail address, telephone number and background information. Ma-Ke Bonsai may also collect certain information that you do not visibly enter, such as your IP address, browsing pattern on the Site, HTTP protocol elements, and the status of cookies placed on your computer by Ma-Ke Bonsai. Our site uses cookies, tracking pixels and related technologies.

How do we use personal information?

Ma-Ke Bonsai uses your personally identifiable information to fulfil your requests for information, process your requests to participate in classes and events, distribute newsletters and alerts to you, personalise content that you view or receive, evaluate and improve our services, and for such other purposes as you may initiate or request. We may keep any of your personally identifiable information on file and use it to contact you.



If you participate in a survey, all of our research results are reported in public as totals or in other aggregated form, and no information about you as an individual respondent is made public.

User forums

You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Ma-Ke Bonsai is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Site.

How we use cookies?

We use cookies to identify you and your interests and to track your use of the Site. We may also use cookies to control access to certain content on our Site and to process any requests that you make with us. Cookies are dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target advertisements to you on other websites.

To administer our website and for research purposes, Ma-Ke Bonsai may also contract with third parties to track and analyse anonymous usage and volume statistical information from our visitors and members. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us to improve the visitor experience, manage our site content, and track visitor behaviour.

Ma-Ke Bonsai site Google Analytics which is used to identify from which IP address your visit has come, record which pages on the website have been visited and for how long, and to remember and record multiple visits from the same IP address.

You can find out more information on cookies and how to opt-out of targeted advertising by visiting and related such website.


When do we share personal data?


We treat all information as private and confidential, and only use the data supplied by you to process your order and the delivery of your goods. You may receive e-mails & SMS messages from our company about your current open orders and occasional special offers, announcements, and related offers etc.

Ma-Ke Bonsai shall not disclose or transfer your personally identifiable information to third parties (i.e., persons or entities that are not affiliates of Ma-Ke Bonsai) without your consent, whether for such third parties’ marketing purposes or otherwise. Ma-Ke Bonsai may provide access to your personal information to third parties who process payments or transactions on our behalf. Ma-Ke Bonsai may also be compelled to surrender personal user or customer information to legal authorities without express user consent if presented with a legal order, or as required or permitted by the laws, rules, and regulations of any applicable jurisdiction. Also, in the event of a violation of the Terms of Use of or any other terms on this Site, including but not limited to a violation of any restrictions on use of materials provided in or through this Site, Ma-Ke Bonsai may disclose personal user information to affected parties and legal authorities in furtherance of potential or on-going legal proceedings.


How do we secure personal data?


Ma-Ke Bonsai has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorised Ma-Ke Bonsai personnel are provided access to personally-identifiable information, and these employees are required to treat this information as confidential.


How long do we keep your personal data for?

Ma-Ke Bonsai stores personally identifiable information for various purposes as notified to you in this policy. For each of these different purposes, Ma-Ke Bonsai only retains the personally identifiable information for so long as it is serving its notified purpose.

Consent to the privacy policy

By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. This Privacy Policy was last updated on October 14 2018.

Link to third-party sites

Ma-Ke Bonsai may provide links to third-party websites or information as a service to our users. If you use these links, you will leave this Site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Ma-Ke Bonsai of the third party, the third party website, or the information contained therein, and Ma-Ke Bonsai shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.

How to contact us?

If you have any questions about our Privacy Policy or if you require any assistance in navigating or reading the materials on this Site or any other Ma-Ke Bonsai Sites, please contact us at:

Ma-Ke Bonsai
66 Harvey Road

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